THE FOUR BASIC QUALITIES OF A
SMS LIVE-READ STORYTELLER TRAINING 1 OF 3
IN THE WORDS OF AARON ROGERS, "RELAX."
The purpose of our storytelling is human connection. We believe that this is done by practicing these four traits.
1. Relaxed - This means that you have everything ready and in place to tell a good story.
a. You should have your Master Document available, to be able to access manuscripts, book description, and other info. When it is your time to connect, we don't want the client to notice or see that we aren't ready. Everything should good to go, including lighting in the room, absence of background noise, and other ensuring that your internet connection is strong.
When you are prepared, you can relax.
NOT SO SERIOUS, BUT PROFESSIONAL
2. Professional - This means that you know what you are doing and you respect that your client is paying money for the service. We always want to be respectful, attentive, and ready to engage.
a. There is no dress code for Live-Read Storytellers, but whatever you wear, look good in it. If you are going to wear Pajamas, wear designer PJ's at least!" You have freedom, but casual sloppiness is not professional.
Being professional also means a proper greeting of the client. When we connect, we introduce ourselves and thank them for their purchase. A standard greeting when connecting may go something like this, "Hi, I'm Sasha. So glad we connected. How are you doing? What's your name? Great to meet you!"
And because we know what we are doing, we communicate to the client how the process works. We inform them that each reading last for 10 minutes, with a little bit of conversation at the end. If reader likes, he can extend the reading by using this Live-Read Chapter link. (Always have link ready to give after first reading.) And once we explain, we ask them if they have any questions, and you begin. (Be sure to time your reading.)
A Good Presentation
3. Small Talk Is Okay - There is nothing wrong with a little small talk. In the beginning, when you are meeting the client for the first time, feel free to questions like, "How has your day been? Where are you from? How's the weather there?" This actually is a good thing and creates connection between you and the reader. (Also remember, the client can tip$ you at the end of the reading.) But remember that conversation, from the storyteller or the client should never delve into the following topics.
1. Sexual in nature
2. Giving out personal information
3. Asking personal questions about family
4. Attempting to connect outside of SMS
5. Sharing social media information to reader
6. Abusive language
If at anytime, you feel as if the conversation is going in an unbecoming direction, please notify the reader that you have to disconnect, and that SMS Novel will follow up with them shortly. We will then contact you and the client to began in inquiry.
NOT CHATTY, BUT CONVERSATIONAL
4. We want all our storytellers to be sincerely engaged in the story and experience that they are giving. Sincerely engaged means that your focus is solely on providing an interactive experience to the reader by effectively communicating the story. If you are reading a horror story, you shouldn't read it casually or without emotion. If you are reading a romance, your voice, tone, and inflections should reflect that. We want to not simply read for a client, we want to read with a client. We do this by,
1. Making eye contact as much as possible
2. Changing our tone, inflections, being dramatic when necessary
3. Pausing at pivotal points and asking client their thoughts
4. Allowing your own reactions and responses to be authentic
5. After the story is read, asking client their thoughts
6. Share your own concise observation
Being sincerely engaged also means finishing strong. When the reading is done, ask the client if he would like to keep reading. (If so, send him the link.) If not, thank them and let them know your name, and that they can feel free to send a tip using our Tip Link. If sending a tip, ask them to make it out to you. Always remember to thank the reader and wait until they disconnect.
EYE CONTACT PRACTICE TEST
Attempt to keep eye contact with video for 3 minutes. Eye contact is essential for proper storytelling because it creates human connection. Please practice until you are able to hold eye contact for the entire time.